whirlpool washing machine faults

Whirlpool ® manuals can help you get the most out of your appliance, and provide important information about parts and accessories. Probably, the wiring connecting the engine with the control unit is worn out. Issue: Washing Machines door cannot be opened or closed / when the door is closed the machine the programme will not start. Choose from stackable or combination washing machines perfect for small spaces, extra-capacity washers to handle large loads and front or top load washing machines to match the needs of your space. Half a million Whirlpool washing machines recalled over fire risk. The machines are being recalled owing to a fault with the … FH No water detected entering machine. Indicates that the Whirlpool washing machines has considered the wash load to be excessive or unbalanced. With news that recalled and potentially dangerous Whirlpool washing machines won’t be fixed or replaced until after Christmas, some households might find … And ideas or something I’m missing? From your kid's dirty jerseys to your partner's stinky socks, you count on it to get the job done. Below is a chart that explains what is happening and what is being tested at each phase of the testing sequence. Aborting the test sequence or cutting the power during it may cause problems. When checking ensure that the drive belt and belt tension are okay as this can cause this error. This error code is only used on Whirlpool top loading washing machines. This website uses cookies to improve your experience while you navigate through the website. Faulty heating – If the machine turns off in the first half hour the water may not be heating up correctly, which will signal for the machine to stop mid-cycle. How to find your fault on your washing machine. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224. Thanks in advance, Email us for washing machine parts you need and we'll do the work for you, buying Whirlpool washing machine spares from our spare part store, washing machine fault finding guide from this link, Check mains power supply (you did that, right? Our services really matter to our customers where having fully functioning appliances is critical and this is even more crucial at this time. Sometimes equipment can stop in the middle of a cycle. It’s not complicated to replace the hatch locking device of the Whirlpool washing machine. The washer does not flash "PF" when it is first plugged in. My washing machine is reporting a fault code. This short guide is designed to outline the most common problems on a washing machine, although many people that read this tutorial are looking for a quick way to find out how to repair a washing machine there are not really any shortcuts. Should the main electronic control unit detect that the wash level contact (or level) is on and the switch level for wash heater safety is off for any more than ten seconds during a wash this error code will be displayed. F16 — Drum lock position sensor fault (top loading machines only). The main electronic controller ha failed to communicate with the electronic motor control unit. Although we know that these codes are for the WWCR they may well relate to other European and UK model ranges but we do not have a note of the models that these are, you generally only find the codes when you look up a specific model number. Whirlpool Duet Front Loading Automatic Washer Fault Codes. Detailed instructions on how to fix the error code f06 in the Whirlpool washer. This error code is displayed when the main electronic controller fails to detect the triac that controls the outlet drain pump during the wash cycle. Issue: Washing Machines is not operating – some or all functions are not selectable. The causes of the error, tips on how to fix the breakage of the washer. Please select an error code to reveal the fault and a how to fix it yourself. I can hear water running during fill cycle and sounds like a decent amount. Once the allotted time is exceeded the machine will light the "Clean Filter" indicator. You will need a bit of patience and an ohmmeter to test for currency in some areas, such as the switches to your machine. I have one whirlpool 6th sense AWOE1012 washing machine ( 859247863003 ) this machine have a problem fault code F12 . The cycle can be restarted but the door will remain locked. We have purposely not listed any Whirlpool washing machine spares in this article as there is a vast range of spares used by Whirlpool. Note that, as above, should the NTC be short circuited it can cause the washing machine to fail to power up, it will appear as if the washing machine is dead. @import url(http://assets.freshdesk.com/widget/freshwidget.css); Should you need more help and guidance please use the links from this article as most of them will help you to understand your Whirlpool washing machine a lot better and probably very much help you in diagnosing the fault you have. When you power on the washing machine and voltage is supplied to the motor control unit it performs a self test sequence automatically. For spares, if it isn't glaringly obvious which one is required please contact us and ask and have the 12NC number from the rating plate of the washing machine. Typically, whirlpool washing machines are rather reliable, yet it doesn’t of course mean that they never experience malfunctions. Updated models of Whirlpool washing machines come with its own set of indicator lights. On Wave series Whirlpool washing machines the door lock will time out to fail in four minutes however if the error is detected three times in sixteen cycles this error will occur on the third instance of the problem being detected. Let us have a look at how to tackle each of these instances. This can be cause by a wiring fault or short as well as loose plugs or poor connection. F15 — Heater control fault (Washing Machine and Washer Dryers). Issue: During a wash cycle the programme pauses part way through. Check Aquastop switch; FP- Failure to drain. initial problem K12 NOT HEATER FAULTS DETECTED. Please select all the flashing LED’s in sequential order to reveal what your error code could mean. If the wash, rinse and spin function lights all flash at the same time, this … F01 — Electronic circuit board fault. But now, something's wrong. When activated the machine will close the water inlet valves if they are open and switch the drain pump on. Apart from that there are often lower cost compatible spares available that we may be able to recommend that can offer you a considerable saving. Issue: Washing Machines door will not open / the door can be opened but water remains inside the drum. If the main electronic control unit is unable to detect that water has been drained out of the washing machine or unable to spin after several attempts then this fault code will be displayed. It's making a funny noise and not spinning, or even worse, it's leaking all over the floor and you're panicking. I completed the recall form with Whirlpool … Of course there are many other articles on the site that will also help you do this. Issue: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously. Also for: Awo/c 6304, Wwdc 6400. Reconnect supply and wait 30 seconds and try starting the machine again. Poor quality detergents and conditioners do have a tendency to foam or lather more than leading brands in our experience. If the Aquastop leak detection system is activated then the washing machine will drain for three to six minutes then the program will end and the door will unlock. Choose from stackable or combination washing machines perfect for small spaces, extra-capacity washers to handle large loads and front or top load washing machines to match the needs of your space. Has power to it But no Lights and wont work ???? Do you have a question about the Whirlpool AWO-D 6024 or do you need help? The broken engine requires replacement. Our washers help you care for your family’s clothes in less time with less worry. The overflow level must have been reached for more than five seconds for these events to happen. End light flashing. December 12, 2019; How To Easily Fix A Garbage Disposal – The 2 Most Common Problems December 4, 2019; Washing Machine Stops Before Rinse Cycle November 26, 2019 The heater sensor not showing homs. Whirlpool advise that if failure occurs with universal motor, replace control unit but if the washing machine has a CIM, BPM or Direct Drive motor to change the motor. One of the most popular models of their washing machines is the Cabrio. The Whirlpool specific error fault codes below are to give you an idea as to what part is at fault. Up to 519,000 washing machines sold in the UK are involved. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. Hi I have Whirlpool AWO/D 4305, the LED Fault display is not on the list of faults shown, I hope you can help me diagnose my fault please. This error code should only be displayed when running a test program. WWDC-9440 washer pdf manual download. Don't panic. Advice: We recommend you call our customer service centre to book an engineer on: 0344 822 4224. ), Check for mechanical issues with the door lock, door handle and door, Check that the water supply to the washing machine is okay and there is water, Check for kinks in the fill hoses to the washing machine, Check pressure switch hose for holes or blockage, Ensure that the washing machine is not siphoning back to waste water outlet, Check wiring to water fill valves, pressure sensor and control unit, Check that there is no water in the base of the washing machine, Check the Aquastop switch for a short circuit, Check control unit operation and also see error F26, pump triac short, Check drain pump filter on the washing machine for any blockages, Check the drain hose for any kinks or blockage, Check for excessive foam as this can cause this error, see also code F18, Check the water heating element for continuity, Check operation of NTC as this error can occur where the resistance does not alter, If NTC and wiring tests okay replace control unit, Check wiring harness connections between motor and main controller, Check main control unit by running test program, Check wash heating element for continuity, Check mains electrical supply to the washing machine as it is faulty, Check the drum for any blockage, laundry can stop drum rotation if trapped, Check drum for noise or friction that may indicate a bearing failure, Check that the washing machine was not overloaded, this can cause this error, Check ambient room temperature, if too warm it can cause this error, Check the motor for any defects, see fault code F06, Check the motor control unit for defects or fault, Check harness between the motor control unit and main control unit, Check motor for any fault, see fault code F06, Check water heating element for continuity, Check all wiring and connectors to the heater and from there to the main controller, Check all wiring and connectors between the main controller and the door lock, Check main control unit, probably requires to be replaced, Check the positioning of the electromagnetic device on the drum, Check the wiring and all connections between the reed sensor andf the controller, Customer is overdosing detergent and/or conditioner - Advise on use, Check detergent being used is suitable for automatic washing machines, Check that concentrated elements are not being used excessively, Check drain pump for any blockage or foreign objects, Check operation of the pressure sensor or switch, Check that the machine is not siphoning to the drain, Check wiring and all connectors between the motor and main electronic control units, Check all wiring and connectors between the main electronic control unit and user board, Check display module (most likely sue to damage or spillage etc), Check wiring between motor control unit and main electronic controller, Check all connectors are secure and connections are good, Check the pressure switch or sensor for operation and electrically, Check the wiring from the main electronic control card to the level sensor, Check all connectors between the main controller and pressure switch, Also see F08 and F12 as heater failure can cause this error to occur, Check water outlet or drain hose for kinks or any blockage, Check drain pump filter for foreign objects and/or blockages, Check pressure switch wiring and connectors, Check harness and connectors from the pressure switch to the main controller, Check pressure switch contacts and connectors, Failure of the pressure switch or level sensor can also give rise to this fault code, If failure persists after test and verification of pressure switch, replace main controller, Check harness and connectors between main controller and motor, Check main electronic controller operation, Check that the correct motor is fitted if this has been replaced, If all the above is okay replacing the main controller is advised by Whirlpool, Check door hook, latch or catch for issues, Check wiring from door lock to electronic controller, Check that the drum door is closed properly, Check that the belt is positioned correctly, Check that the ambient room temperature meets requirements, Check that the communication cable is secure to the user interface board. You can choose whether to manage these or allow them all. Home appliance company Whirlpool have added an extra 21 models of washing machine to their recall list over fears that a faulty heating element could create a risk of a fire. They do not pinpoint the fault and are not a replacement for diagnostic skills. The door lock is not locked whilst the failure is displayed. Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Whirlpool Washing Machine Error/Fault Codes – Probable Fault Identifiers. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used. Here's where your problem might lie: You may have accidentally set your machine to “hold wash” or “rinse hold” You may have inadvertently chosen a night cycle program where there is a delay before the machine starts to cycle. Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. Whirlpool recall 519,000 washing machines due to fault that’s caused 79 fires – how to check if yours is affected Levi Winchester , Senior Digital Consumer Reporter 17 Dec 2019, 13:08 If you have a Whirlpool washing machine and you are getting fault codes, the tables below will give you the information you need to identify and solve the problem. Issue: Washing Machines drum is stopping in the wrong position or is not locked in the correct position. Advice: If the fault remains, we recommend you call our customer service centre to book an engineer on: 0344 822 4224, F19 — Fan motor or heating fault (washer dryers only). I checked with multimeter this machine heater element is showing 26.5 hom. 0.01 at the end of serket and door not open. Whirlpool is a big name in appliances. Tilt the appliance forwards carefully to allow the collected water to flow out. In this instance, because it is used on a top-loader, it can mean as follows but also see error code F06 for other possible causes. This fault code will only be shown when the test cycle is in operation. Issue: Washing Machines not heating on wash or dry settings. The main control unit will detect this error at the start of a program and during the spin phase. From time to time, the technique shows the F11 error; the drum stops spinning. F05 Water temperature sensor error Our Free Whirlpool Washing Machine Repair Manual was designed to assist the novice technician in the repair of home (domestic) washers that have been operating successfully for an extended period of months or years and have only recently stopped operating properly, with no major change in installation parameters or location. We are constantly monitoring and reviewing our operations to prioritise the health and safety of our colleagues, partners, customers and their families whilst at the same time ensuring we continue to deliver great service as the spread of coronavirus (COVID-19) continues. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on … During washing, the machine slightly vibrates, which can cause contact waste. The main control unit has detected a short in the motor triac. Whirlpool EU Washing Machine Fault Codes . Read More » Poor quality detergents also tend to foam more than leading brands. If the washing machine refuses to work immediately after switching on the selected mode, this is a sign of problems with the pressure switch. The so-called 6th Sense Technology used on the Whirlpool washers comprises additional sensors capable of adapting resources according to specific load. The main electronic controller fails to be able to communicate with the Myst Extension Board (MEB). Issue: Washing Machines is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle. You will hear an audible "click" as the relay switches when power is applied and the self test is completed successfully. Advice: If the fault remains, please call our customer service centre to book an engineer on: 0344 822 4224. This fault code will only be seen on washing machine models that Whirlpool say have a Smart User Interface. I can hear water running during fill cycle and sounds like a decent amount. Don't panic. 2. The machine will try to detect the reading several times before aborting the program ans shutting down with this error being displayed. Check water supply; Check water valves; Check pressure switch; FA - Aquastop failure. My washing machine is reporting a fault code. The washing machine will not begin any program, as soon as the selector is turned to any program, the fault light arrangement of lights (from bottom left to bottom right) 3,4,6,8,9 are illuminated. • Machine/motor control deteds open door lid switch when attempting to lock. Often, when left for a while to allow the lather to dissipate, the washing machine will work normally after a few hours. Codes d'erreur Whirlpool Duet Washing Machine - Définitions des codes d'erreur. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin. when running a cycle it gives the code about 10 minutes in. If the LED’s are arranged differently please select an alternative configuration. Tilt the appliance forwards carefully to allow the collected water to flow out. In extreme case – reinstall the pressure switch. The presence of excessive foam can cause the pressure sensor to be held open, tricking the electronics into thinking that the washer has failed to drain when water has in fact been emptied from the machine. SECTION 5:WASHING YOUR LAUNDRY x Before washing x Running the machine SECTION 6:MAINTENANCE AND CLEANING x Water inlet filters x Pump filter x Detergent drawer x Siphon plug x The cabinet x The drum x Remove of your machine from lime SECTION 7: PRACTICAL INFORMATION SECTION 8:AVOIDING MINOR FAULTS SECTION 9:AUTOMATIC FAILURE DETECTION SYSTEM Advice: We recommend you call our customer service centre to book an engineer on: [site:phone:number]. Also check for any blockages in waste water hose and in any under-sink plumbing.If none of the above solutions work, it is likely you have a pump failure and will need further assistance. Resetting the program may clear this error but unlikely. I have a whirlpool cabrio washing machine giving an LF fault. • Wash media buildup is preventing the lock bolt from extending. For models without a fault display the washing machine stops in the appropriate step. My Hotpoint washing machine developed a door locking fault last week and subsequently burnt out the socket it was plugged into. You can find out more about what fault codes actually tell you in this article. Disconnect power for at least 30 seconds. You can find that on the rating plate inside the door. Issue: Some or all display / functions do not work on my washing machines. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. please help me diagnose this fault so as I can fix it, thank you. If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224, F07 — Electronic circuit board fault / heating circuit fault. Issue: Washer dryer is not drying clothes. The main control will flush water in attempt to clear Suds. FH - No incoming water detected. Issue: Washing Machines is not drying / stops during drying cycle. The first one is FH error code, this indicates that the machine has a problem filling with water. These software instructions are designed to remain unchanged and cannot be altered without some form of interference normally. About 20% of the Hotpoint and Indesit washing machines sold since 2014 are affected by a safety fault and need to be recalled, a process that started in January. The main control unit in the washing machine has detected that there is an open circuit somewhere in the heating circuit. The main controller gets all its instructions from an EEPROM that is fitted onboard the main controller PCB, if there is an error reading this software then you will see this error appear. The heater sensor not showing homs. If the problem appears when the drum is spinning at a high speed, the door latch will unlock after 3 minutes. We recommend that you contact us with the model information and we will give you guidance on pricing, availability and any lower cost alternatives that can be used. Compare washing machines from Whirlpool brand to take the chore out of doing laundry. In all the above cases allowing the machine to cool off with the issue resolved should allow the washing machine to work again. I checked with multimeter this machine heater element is showing 26.5 hom. This set of fault codes for Whirlpool washing machines that have model numbers starting with WWCR or MWA and may not relate to other Whirlpool washing machine models sold outside Europe, especially models sold in the USA. unravel the hose and evenly distribute the coils; blow it with a powerful air stream; lower the exit end below 2.4 m from the tank level. On the other hand, if the cycle stops past 30 minutes the water may be overheating, again forcing the cycle to come to a halt. This error code will only apply to Whirlpool top-loading washing machines that are fitted with the Drum Up circuit. We need to continue to support you, our customers but ensure we do so safely for everyone. • Machine/motor control cannot determine if door lid is in a locked state. The electronic controller has been unable to switch on the tapped field on the drive motor. On this range of Whirlpool washing machines the error can be show as a result of a mains power glitch, usually a power spike. If there is no water supply or a restricted supply from the likes of a low mains water pressure then this error code will be shown. Here is a list then of Whirlpool washing machine error codes. Whirlpool Maytag Washer Error Codes Sud – Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. We would recommend removing the clothes, redistributing the load evenly and retry the spin cycle to resolve this. I have a whirlpool cabrio washing machine giving an LF fault. Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Someone please help me to fix the problem. A Whirlpool Washer displays a E1 error code when a Thermistor Error has been detected by the internal electronic diagnostics. The activation occurs when the contact switch in the base of the washing machine inside is closed for more than 30 seconds. 6kg, 1400rpm, washing machine with supereco programme, white, wwdc 6400 (16 pages) Washer Whirlpool WWDC 7410 Instructions For Use Manual 7kg, 1400rpm, 6th sense washing machine with clean +, white wwdc 7410 (14 pages) The main control unit has detected that the Drum Up switch is closing during the wash process. when running a cycle it gives the code about 10 minutes in. Door Unlock Failure 1. Issue: Water remains in Washing Machines / not pumping out. This fault code is only displayed on washing machines that have a CIM, BPM or Direct Drive motor fitted and an external motor control unit is used. This error code is displayed when the main control unit detects an error somewhere on the heating circuit, usually a short circuit in this case. Please help me Should the controller be unable to lock the door within 20 seconds of the program being started then the machine will revert to program selection. Whirlpool said: "When the heating element in the washing machine is activated, in very rare cases a component in the door lock system can overheat, which, depending on product features, can pose a risk of fire." The overflow condition occurs if there is too much water or foam in the washer and the overflow contact on the pressure switch is closed for more than 2 minutes, 30 seconds or 5 times during the same cycle. The error should be displayed using the status LED because the control unit canot contact the user board to display it there. Issue: Intermittent or no drum rotation during wash cycle. Also, if the controller cannot unlock the door after 240 seconds after the cycle is completed then this error will be shown. Should that fail to work Whirlpool recommend that the test program is run to check the EEPROM, if this fails then you must replace the main electronic control board. Step 2: Close the door of the washing machine, Step 3: Select the first available program on the timer dial to the left of the OFF position, usually this will be drain or spin, Step 4: Press the push button Reset four times within five seconds, Step 5: To advance through each phase of the test press the reset button twice, you must do this manually. These fault codes are written for washing machine repairers and not for the general public by Whirlpool and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. Please help me F02 Long Drain. The start/pause LED will be seen to flash. Your Whirlpool washing machine is one of the most used appliances in your home. View the manual for the Whirlpool AWO-D 6024 here, for free. Advice: If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224. View and Download Whirlpool WWDC-9440 manual online. If there is any failure detected in the steam generating unit or the control NTC for the steamer then this error code will be displayed on the test program. The motor control unit has failed to initialise during the power on self test process or an error has been detected with the motor control unit. WHIRLPOOL has recalled 519,000 washing machines that were sold up until last year - just months after finally admitting it needed to recall thousands of potentially dangerous tumble dryers. SECTION 5:WASHING YOUR LAUNDRY x Before washing x Running the machine SECTION 6:MAINTENANCE AND CLEANING x Water inlet filters x Pump filter x Detergent drawer x Siphon plug x The cabinet x The drum x Remove of your machine from lime SECTION 7: PRACTICAL INFORMATION SECTION 8:AVOIDING MINOR FAULTS SECTION 9:AUTOMATIC FAILURE DETECTION SYSTEM If the water flush is unable to correct the problem, this may indicate: It is possible that this code is also displayed in the ambient (room) temperature is lower than 5˚C where the washing machine is positioned although it has been reported to occur where the temperature is a little higher than this therefore, greater than 10˚C should be regarded as a minimum ambient temperature. Whirlpool washer error code f06 If there is F06 on the display, there is a motor tachometer problem. Troubleshooting your front load Whirlpool washing machine does not require years of mechanical know-how or a repairman. About 20% of the Hotpoint and Indesit washing machines sold since 2014 are affected by a safety fault and need to be recalled, a process that started in January. © 2020 Whirlpool Appliances LTD. All rights reserved. If a failure occurs during high-speed spin the door will be unlocked after 3 minutes. Certaines de ces méthodes de dépannage ne sont pas faciles à résoudre vous-même. if overflow occurs, the valves are closed and the drain pump switches on for at least 30 seconds. See manual to find code fault; Washing machine leaks from the front (see video tutorial on this) Soap Drawer; Soap Drawer box to tub hose; Door Seal; Door glass Whirlpool has announced today it is preparing to recall up to 519,000 Hotpoint and Indesit washing machines. Whirlpool washing machines serve innumerable households the world over. image/svg+xmlCoronavirus update: We are supporting our customers but if you are self-isolating, please choose an appropriate appointment date. In other words, the problem has been caused by something outside of the washing machine. Excessive lather can also cause spin errors as well as leaks. I have tried to preform the self-diagnose test, but this will not run ether. As with many washing machines the Whirlpool washers using this software have an overflow sensor built into the level switch or sensor, sometimes called a pressure switch. Get Help Online Our Technicians Are Always Online and Ready To Help You “How To Fix Your Broken Appliance” While this model has fewer problems than most, there are still some common fixes they require sometimes. Issue: Washing Machines isn’t operating multiple flashing lights and/or display. Although almost all washing machine manufacturers refer to this as a "blocked drum fault" what they mean in layman's terms is that the drum in the washing machine is jammed and cannot move. So the first area to check is the water supplied to the machine itself, then check for a kinked hose or hose that's been trapped under the machine. You can attempt to reset the washing machine by removing power for a short period and then reconnecting, it may clear the error. There’s a lot of information available online that can help resolve several of these common problems on your own. How To Fix A Washing Machine That Doesn’t Fill With Water All The Way December 18, 2019; TV Not Responding To Remote Control – How To Reset A TV Remote Control? Compare washing machines from Whirlpool brand to take the chore out of doing laundry. Whirlpool Range / Stove / Oven Fault Codes: Failure Code: Fault Code Description: Solution: 4 Digit Failure Codes (for 2 digit codes see below) F1 - E0: EEPROM communication error: 1. We often comment that two things can alter a washing machine's program software, physical damage to the chip or board and an electro-magnetic pulse, which is highly unlikely. Check drainage pump filter for blockages; Check blockage in the drain hose in waste system; Check drainage pump; Check pressure switch 3. You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines: You also have to be very aware that Whirlpool fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. OR Press STOP/CANCEL to clear the display and completely cancel the cycle. To determine if these fault codes do apply to your particular Whirlpool washing machine model please post a request to confirm this in the forums. From your kid's dirty jerseys to your partner's stinky socks, you count on it to get the job done. Whirlpool the problem was with the door-locking mechanism of these machines. As many as 519,000 of the appliances sold in the UK may be affected by a fault with the door-locking system. Indiquez-nous le numéro de modèle de votre laveuse Whirlpool et le numéro de code d'erreur exact. I have one whirlpool 6th sense AWOE1012 washing machine ( 859247863003 ) this machine have a problem fault code F12 . Undesirable light flashing on your Whirlpool washing machine might be a possible fault. Issue: Washing Machines is not operating (turning on). To check the steamer resistance measure across pins one and three, you should get a reading of 48-57 Ohms (Ω), if it is outside of this reading then it is likely faulty. When I checked in test mode it shows the error code FA. Do not have any laundry in the washing machine when you operate the test sequence - this is important! This manual comes under the category Washing Machines and has been rated by 3 people with an average of a 8.1. Reconnect supply and wait 30 seconds and try starting the machine again. This will appear as if the washing machine is completely dead and lifeless with no indication of power at all as well as completely unresponsive but mains power is being supplied to the machine. This fault code is again only displayed on washing machines that have a CIM, BPM or Direct Drive motor fitted and an external motor control unit is used. Switch off the appliance, , unplug the appliance and make sure that the water tap is closed. Essentially it is the main electronic control unit reporting that it can't talk to the user board for some reason. Getting the correct spare part to repair your Whirlpool washing machine can be very confusing as there are many variants, even with the model number it is sometimes the case that a 12NC number will be required to ensure that you get the correct spare part. It is worth noting that this is uncommon and to damage the EEPROM permanently as it is hard coded. You can attempt to restart the program by simply pressing the start/pause button again however, the washing machine will only work if the fill issue is resolved. A fault code, usually displayed by way of either a seemingly meaningless letter and number combination or a series of flashing lights (LEDs) is intended to offer service personnel an insight to the nature of the problem. This error is displayed when the washing machine fails to drain or, fails to drain in a predetermined time period. The electronic controller has detected that the main drive motor can only run in one direction. The indication of this problem can only be cleared by running the test program or by reprogramming the electronic card. But like every consumer good, they too are prone to wear and tear, and faults. Press START to continue the cycle from the moment that power was lost. Indicates that the Whirlpool washing machines has reached the end of a wash programme. Blocked pipe If the code is displayed at the start of a test cycle: Run drain cycle and allow this to fully complete to reset, Check the wiring harness between the steam unit, NTC and MEB, Check all fuses and/or resettable thermostat are not open circuit, Check the resistance of the steamer (see below), Check that the steamer tube is not blocked, Check water supply is present and adequate, If the problem persists after a new valve is fitted, replace MEB. This will fault code only be displayed on washing machines that have a CIM, BPM or Direct Drive motor fitted and an external motor control unit is used. Once again, overdosing of detergents or conditioner can cause this error to manifest as excess lather or foam can travel up into the pressure sensor causing the level to be falsely reported to the electronics. Whilst the impact on businesses and individuals continues and is unprecedented, please be reassured that we are operating as usual. Should the resistance reading for the NTC or thermistor fall out of the expected range then this error will be displayed. Should the water temperature not exceed 35˚C (on appropriate cycle or settings) after approximately fifty minutes the controller will display this error. Switch it back on and the controller will attempt to unlock the door once more but, if it fails to do so in the same 240 seconds the error code will be displayed once more. This error occurs when the main control unit fails to detect the motor speed from the tachometeric generator fitted to the motor either through an incorrect resistance or the tacho is not correctly fitted into place. The main electronic control unit has failed to detect the relay that switches the motor control unit on and off has operated correctly. After six minutes, if the machine does not fill with water, then the water valves will be shut off and the LED with a water tap symbol will be lit. Reconnect supply, wait 30 seconds and try starting the machine again. The most likely cause for this is a faulty thermistor. My Hotpoint washing machine developed a door locking fault last week and subsequently burnt out the socket it was plugged into. Whirlpool Calypso Automatic Washer Fault Codes: Failure Code: Fault Code Description: Solution: PF: Power failure "PF" flashes if the washer loses power during a running cycle. But now, something's wrong. NOW SHOWS AS F24. The MEB has been detected as being faulty. In other words, the control is not reading the motor speed, causing the machine to stop. My Machine . Advice: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. If the fault persists after these issues are addressed then the following will apply: This fault code will again only be displayed on washing machines that have a CIM, BPM or Direct Drive motor fitted and an external motor control unit is used. The motor control unit has detected an overheat situation. Error codes for washing machines Whirlpool Error code Error code interpretation Probable malfunction of the washing machine FH (F01) Failure in the system of the bay (no water enters the tank, or its amount is less than the set level) There is a low pressure in the water pipe - … About 20% of the Hotpoint and Indesit washing machines sold since 2014 are affected by the fault. I have read online and cleaned filter checked hoses, drain etc. It is not required to delete the failure as above. This relay is fitted on the main electronic controller and it is highly unlikely that there is an issue with the electronic board that controls the drive motor. The 12NC number is like a VIN number on a car, it tells us exactly what part you need and using any other numbers or sizes can be tantamount to a guess. Before you start any investigation of the fault or even remove the lid of your Whirlpool washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information! The washing machine will time out on drain after approximately four minutes when it will switch to what is known as impulse draining where the pump will run for ten seconds, then off for ten seconds for a period of around four minutes in an attempt to clear any blockage. SAFETY NOTE: Before working on the steam unit ensure that the washing machine is disconnected from the mains! The control is unable to properly detect motor speed and the machine will shut down. Issue: Washing Machines is not operating – some or all functions are not selectable. We use small text files called cookies to give you the best experience on our website and help us show you relevant information. Buy washing machine spare parts in our store at discount prices and get fast support from our team of washing machine part experts with a vast knowledge of the domestic appliance industry. If displayed switch the washing machine off completely, we recommend disconnecting it from the mains supply for a few seconds. Downloading manuals is also a convenient way of obtaining a back-up in case your original document goes missing. A Whirlpool Washer displays a F7 E5 error code when a Shifter Error has been detected by the internal electronic diagnostics. This is a safety measure to prevent flooding but it can be activated for a number of other reasons and, most commonly, by user error. , Whirlpool washing machines only ) what is being tested at each phase of the error should be displayed the. A lot of information available online that can help you care for your family ’ s model above! T of course mean that they never experience malfunctions care to read the information thoroughly as it is noting! Preparing to recall up to 519,000 Hotpoint and Indesit washing machines is operating... Handbook ) out is testing with a multimeter to detect the relay that switches motor... The controller can not be altered without some form of interference normally will remain locked power during it clear. Error codes a locked state is in operation test is completed then this error code should only be on! We are supporting our customers where having fully functioning appliances is critical and this is even more crucial this. 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